Got Questions? We've Got the Answers.

Find all the information you need about Scooop Supplements.

Can you get a sample before purchasing a full-sized product?

Yes, feel free to email us for samples at info@scooopsupplements.co.nz

What payment methods do you accept?

Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal and Afterpay

Can I modify or cancel my order after it's been placed?

You may modify your order by sending us an email at info@scooopsupplements.com. Orders can not be cancelled.

What is your return policy?

Refunds are only given if there is a defect/ problem with the product

Are your products third-party tested for quality and safety?

Yes, our products are MPI tested

How should I store the protein powder?

Store in a cool, dry place

Are there any added sugars or artificial ingredients?

No, all our products are naturally made

How many servings are in each container?

30-33 depending on product

How much protein powder should I use in one serving?

A scoop is one serving, although two scoops is fine

Is it safe to consume your protein powder while pregnant or nursing?

It is not recommended, and should only be taken under medical or diabetic supervision

How can I track my order?

You will be emailed a tracking link once your order is processed.

Do you offer international shipping?

To Australia, yes

What are the shipping costs?

A flat rate of $10 for urban shipping, $15 for rural shipping

How long does it take to receive my order?

1-3 days urban shipping, 3-5 days rural shipping

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